Guarantees & Returns
At Retropolitan our customers' satisfaction is very important to us. We describe our products as accurately as possible and all orders are very securely packed for shipping.
We offer a full money back guarantee on any items that you are not entirely happy with.
Please remember all our items are, at least, over 40 years old so there will be some wear and tear - we will try to describe anything over and above that.
The guarantee is subject to the following terms:
1: The goods are returned in the same condition as they were sent.
2: Retropolitan receives notification of your intention to return the goods within 7 days of the arrival of your order and goods are returned within 30 days of your purchase. Contact: email@example.com if
3: The items returned must be well packed. Return postage is at your cost.
Lost and Damaged Orders: If your order goes missing or is damaged in transit please contact us within 7 days so we can help. Please do not dispose of the damaged goods as they may be required.
If you have any questions about your guarantee please email us at firstname.lastname@example.org and we will be happy to answer your query.
Our return address is:
Retropolitan (L. McNamee)
3C, 11 Jew Street, Brighton BN1 1UT